Government organisations seek to provide exemplary public services to both business and citizens. The sector faces significant challenges; from the evolving economic climate through to the pressure to streamline business processes. The focus is on ‘do more with less’.
Organisations are expected to increase the quality of citizen service, transform the way public servants work, increase administrative operational efficiency while providing a quality and efficient public service.
Overcoming these challenges brings great reward. The European Commission has estimated that Europe's public-sector data alone could be used to create economic growth of around 40 billion euros per year1. To benefit from this opportunity, implementing a clear document strategy helps public sector workers manage the massive volumes of physical and digital data2.
1European Commission, Open Data: An Engine for innovation, growth, and transparent governance, December 2011.
2Coleman Parkes Research, http://thoughtleadership.ricoh-europe.com/anewperspective/