Patients are increasingly taking control of their own health and calling for the sector to become more proactive in prevention rather than cure. This, coupled with the need for healthcare institutions to increase efficiency while reducing costs, is placing increased pressure on hospitals to operate more like businesses.
This echoes research findings from The Economist Intelligence Unit*, sponsored by Ricoh. These findings identified that only 5% of healthcare professionals feel they should be spending time managing patient records while 38% of healthcare executives say different systems across their organisations are not connected.
Therefore, healthcare institutions are seeking partners to assist them in cutting through the complexities behind their information processes. The effects of which will assist in making medical information more accessible, by reducing admin heavy processes that take staff away from patient care.
* Economist Intelligence Unit, Humans and Machines: The role of people in technology-driven organisations, sponsored by Ricoh, 2013